Creating a Quality Culture in Surveying Education
          by Stig Enemark
           
          
          Key words: Quality Assurance, University Education,
          Surveying Curricula. 
          
           
          Abstract
          
          
          A FIG publication on Quality Assurance in Surveying
          Education was launched September 1999. The publication seeks to expose
          some of the quality issues related to surveying education and to
          propose a model of quality assurance which can help institutions in
          member countries to enhance their educational programmes for the
          future. 
          The purpose of this new FIG publication is to
          provide some guidelines on quality related matters to all those
          members who are active in either pursuing or influencing the
          development of surveying in higher education establishments across the
          world. Furthermore, the publication seeks to provide pointers of good
          practice used in the delivery and teaching of surveying courses, which
          can be applied to enhance the overall teaching and learning
          environment. Specifically, a quality model and a checklist of good
          practice are offered for adoption and use. In this regard, guidelines
          are also given through examples of good practice from educational
          institutions throughout the world. 
          Drawing from the quality concept presented in the
          publication, the paper presents the experiences and results of
          implementing a quality management approach in surveying education at
          Aalborg University. The focus will be on the efforts to enhance the
          total teaching and learning environment within the Faculty of
          Engineering and Science. 
          Having 25 years of experience in problem-oriented
          project-organised studies Aalborg University is confident that the
          educational system is promoting a high quality learning environment
          for the students. The concept of quality management is designed to
          support this basic educational concept. Quality should be understood
          as a multidimensional concept that relates to the contextual setting
          of the educational model, the institutional mission, as well as the
          standards within a given discipline. 
          Aalborg University is based on a problem-oriented
          and project-organised educational concept. The concept is focused on
          "learning by doing" or "action learning". Each
          semester has a basic structure of, in principle, equal distribution
          between lecture courses and project work. The project work is carried
          out in small groups of four to six students having a teacher connected
          as supervisor. Basically, the quality of the programmes is assessed
          through the system of external examiners, while the internal means of
          continual quality assurance in a sense lies within the educational
          model itself. 
          The focus is on "learning to learn". The
          point is, that professional and technical skills can be acquired and
          updated at a later stage in ones career while skills for
          problem-solving and skills for learning to learn can only be achieved
          through the process of academic training at the universities. The
          concept of project-organised education provides just that opportunity. 
          The problem-based project work of the students
          reflects the relevant current and actual problems in the real world.
          The content of the study programme is therefore continually adjusted
          to reflect the professional, technological and societal development.
          To manage this process of constant renewal a system of quality
          management is established. The system aims to manage the process of
          internal monitoring and evaluation, and it serves as a basis for
          continual improvement of the quality of lecture courses, the single
          term as well as the total curriculum. The system this way acts as a
          circle of continual quality improvement of the curriculum. It is
          argued that establishment and management of such a system is basically
          about creating a quality culture. 
          Quality assurance refers to the means by which an
          institution satisfies itself that the standards and the quality of its
          educational provision can be maintained and enhanced. The paper
          identifies four means of quality assurance: 
          
            
            - The quality management system
  is aiming to assess and
            improve the content of the lecture courses, the project work as well
            as the total study environment. This concept relates to the project-organised
            educational model and it is seen as the basis engine for constant
            renewal and improvement.
           
          
            
            - The quality enhancement system
  is aiming to develop the
            professional and pedagogical level of the faculty staff. This system
            relates to the lecturer/student interface of the project-organised
            learning environment. The system also relates to the interaction
            between education and research representing the necessary dynamic
            element of innovative education.
           
          
            
            - The quality control system
  is aiming to control the
            examination procedures as well as to assess the overall professional
            level and academic standard of the curriculum. The system ensures
            that the profile and quality of the programmes and the standard of
            the graduates are in line with the academic demands of higher
            education as well as expectations and needs of the trade and
            industries.
           
          
            
            - The quality assessment system
  where the quality of the
            university programmes is assessed and developed through the process
            of external validation from the National Evaluation Centre. The
            validation report is seen as a means of quality enhancement.
           
          The paper concludes by presenting the lessons
          learnt within all four means of quality assurance. 
          
          
           
          
          Prof. Stig Enemark 
          Head of School of Surveying and Planning 
          Aalborg University, Fibigerstrede 11 
          DK-9220 Aalborg 
          DENMARK 
          E-mail: enemark@land.aau.dk 
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